As a Customer Success Manager (CSM) at Lime, you are passionate about helping our customers grow, develop, and get the most out of their CRM investment.
By assisting our customers in getting the most “bang for their buck”, and increasing their CRM usage, you ensure long term profitable customer relationships. You work with your own client portfolio and you are comfortable with delivering on a budget every month.
As a Customer Success Manager at Lime, you are thriving in a dynamic and fast-moving environment with a great team spirit and a mission to become Sweden’s best CSM team 😉
This position is available at our Swedish offices in Lund, Gothenburg, and Stockholm.
We believe you:
Aim to create business development through complex sales
Have confidence and an entrepreneurial side
Are fearless, social and structured
Have Grit and persistence
Have a bachelor’s or master’s degree in business administration, IT, engineering, or equivalent
Have a driver’s license
Naturally, we will provide you with all the training you need in order to succeed. Other than teaching you all you need to know about Lime and our culture, you will also become a pro when it comes to sales techniques, our products, and negotiation skills. Working with Customer Success at Lime is an exciting mix of business development and technique – sounds like the perfect mix, right?
What is the European Trainee Program?
Briefly put, it is a brilliant start to your career – but if you need some more information, you will find some useful notes below.
With our European Trainee Program, we promise you a unique opportunity to kick start your career. Faced with interesting challenges from day one, your learning curve will rise rapidly. Throughout the program, you will be mentored by a senior colleague providing support.
The trainee program kicks off with two weeks at our HQ in Lund, Sweden. Together with all trainees from our different offices, you will get intense training and education as well as plenty of time for team building and having fun. After the intro period, you head back to your local office and start working hands-on with everything you have learned, combined with more education throughout the year.
Our offices are located in Stockholm, Lund, Gothenburg, Copenhagen, Oslo, Helsinki, Utrecht, and Cologne. With our goal to become even more international time will tell where we will open up next!
See the language requirements for the different markets below.
Our recruitment process
As we have a company culture of which we are both famous for, and proud of, our recruitment process is a bit like us – special, with an extra twist! We see the recruitment process as a mutual getting-to-know-each-other. You figure out if we are your future employer, and we get to discover if you are our next Lime colleague.
We start by reviewing your application (CV and motivational letter). Hopefully, you meet the formal requirements of the position you have applied for and you will get invited to speed date. This way of recruiting gives us a chance to meet lots of wonderful people and characters. The following steps are a case – a case presentation – an in-depth interview – a reference check – and a final interview with our CEO. They are based on which role you have applied for and give us both an idea of whether Lime and the position is the right fit for you.
Do we match?
Throughout the process, you will meet many of us from Lime. This way, you will get a better idea of whether the company, the position, and your future colleagues are the perfect fit for you.
Send us your application ASAP to increase your chances. The recruitment process is ongoing as we speak!
The program starts on January 9th and August 7th, 2023. Last application date for January is December 8th.